Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour solution warranty with all our cloud services packages, which means each individual help question you email is going to be replied to in only one hour maximum. Our support team members have been taught to efficiently solve any issue and to offer you well–timed advice on any issue that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time required. Our team of qualified professionals will be on the web for you 24x7x365 to react to all your problems and to remedy any trouble that you may have. You will be able to post a help and support ticket from your Online Control Panel or send us an email anytime. Moreover, on working days, you could give us a call or take advantage of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in a thorough information base into the Control Panel that allows you to get beneficial step by step instructions whenever you want. Each area of the Control Panel has its own contextual support area presenting a group of how–to articles. We have also organized instructional videos to ensure that you get a greater idea of the best way to complete any given process.