If you've ever had a cloud hosting account in the past or you've dealt with any kind of online service, you probably know from your personal experience that for a lot of things it is better to consult with a live person over the phone instead of exchange support tickets or emails. If you'd like to learn more about a service before you decide to purchase it or if something small has to be made, for instance, it is really much easier and quicker to get it done in real time. If you have the option to get in touch with representatives by phone, it's also very likely that you are dealing with an actual website hosting supplier, not just a reseller. The level of support that you will get over the telephone differs between different providers - from very general issues to professional technical support. Generally the majority of suppliers offer pre-sales assistance and first level telephone support, while more complicated technical matters are managed via e-mail or tickets.

Phone Support in Cloud Hosting

All our cloud hosting plans include phone support 14 hrs a day even on official holidays, so if you do not have an account yet, you will be able to call us and find out more about our solutions or whether we meet the system requirements for your web sites. For your convenience, we have local phone lines in the U.S.A., Great Britain and Australia, so that you will be able to call the telephone number that is closer to you. If you're a current customer, we will help you in a timely manner with all the general and billing issues and with multiple tech issues to save you time and efforts - we acknowledge the fact that often it's more convenient to talk with a live person to get things done immediately. Of course, some issues simply cannot be managed on the phone, so in such a case you're able to employ our ticketing system.